Very often we face this problem when few files specially (.) dot files are not visible in cPanel. When we access them though FileZilla or WinSCP they are visible in the directory. To make them visible go through following steps.
Login to cPanel, Click "File Manager" in Files section.
Login to cPanel, Click "File Manager" in Files section.
Complete directory will appear on the screen. Click on Settings and check the option "Show hidden files" and Save
Now you can see your hidden files listed in the same directory.
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